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Many Windows 10 and 11 PCs access the Internet using a wireless adapter. Still, wireless adapters can cause problems, especially if you don't set them up correctly. One problem that users reported is the problem with the wireless adapter or the access point error message.
So in this guide, we will show you how to fix it.
This problem appears mainly on specific models of laptops. That's not surprising, since most laptops use wireless networks, after all. Occurs mainly inHP, Dell, Toshiba, Asus, Lenovo,YAcer.
What do the problems with my wireless adapter or access point mean?
You can find the problem with your wireless adapter or access point in the Windows Network Diagnostics box.
This notice means that a problem with the wireless adapter prevented your Windows computer or device from connecting to the Internet.
Here are different cases where users have experienced this error:
- Problem with wireless adapter or access point in Windows 11
- Problem with the wireless adapter or access point on the laptop
- Windows 7 problem with wireless adapter or access point
- Problem with wireless adapter or access point in Windows 8
- HP problem with wireless adapter or access point
- Problem with wireless adapter or access point on Lenovo
How do I repair my wireless adapter or access point?
- What do the problems with my wireless adapter or access point mean?
- How do I repair my wireless adapter or access point?
- 1. Update wireless drivers
- 2. Switch to a wired connection
- 8. Change the name and password of your Wi-Fi connection
- 9. Reboot your router
- 10. Check for Windows updates
1. Update wireless drivers
you can easilyupdate your windows 10 drivers manuallyusing Device Manager and following the steps above.
1. Press Windows + X to open the start menu, and then selectDevice administrator.
2. Expand Network adapter then right click on your network adapter and select update driver.
3. Then click Automatically search for drivers and see if the system finds a new one.
4. Restart your PC.
Also, updating your drivers in Windows 11 is a necessary procedure that can be executed in the same way as in previous versions of the operating system.
You can also visit your network adapter manufacturer's website, locate your device, and download the latest drivers.
You can also try installing the drivers using the CD that came with your wireless adapter. Installing drivers from a CD is a great solution if you don't have an Internet connection.
Still, keep in mind that those drivers are probably not the most recent.
Alternatively, if you want to save some time and ensure that you have an error-free update, you can use a dedicated driver updater software.
Another reliable way to fix your wireless adapter is to update your drivers using dedicated driver software that will automatically fix outdated drivers.
This software called DriverFix will completely scan your PC to find outdated and missing drivers and update them individually or all at once.
Take care of your wireless adapter problems efficiently with this automated driver software.
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2.Switch to a wired connection
Using a wired connection on a laptop kills the environment. But, if you can't connect to a Wi-Fi network, you have no other choice, at least until the problem is resolved.
So, connect your laptop to your router with the LAN cable. If the Wi-Fi connection is the only problem, you should connect to the Internet without any problem.
Also, since some of the upcoming solutions require an Internet connection, we recommend keeping that LAN cable by your side until we find a suitable solution.
If you still can't connect to the Internet, even though you're using the wired connection, something is wrong with your router. There are many possible reasons why Windows 10 cannot connect to the router, including faulty hardware equipment.
Some PC problems are difficult to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having trouble fixing an error, your system may be partially damaged.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.
For the latest operating system, users have also reported encountering this error, but don't worry; We have some simple steps to remove Windows 11 error cannot connect to this network.
3. Delete your wireless profile
- Type cmd in Windows search and clickExecute as an administratorto open the command prompt.
- Enter the following command and press Enter (replace WirelessProfileName with the actual name of your wireless connection):
netsh wlan delete profile name="WirelessProfileName"
- Reconnect and reconfigure the network to troubleshoot the wireless adapter.
4. Check if your password is correct
It would help if you always protected your Wi-Fi network with a password. Sometimes you may accidentally enter the wrong password when trying to connect to the wireless network.
To fix this issue, disconnect from your network and reconnect, but make sure your password is correct.
Users reported that in rare cases your keyboard may enter different characters, mainly if you use different input languages on your PC. Therefore, be sure to double check your password.
Also, you can use a password manager to remember all your passwords.
5. Renew your IP in Command Prompt
- throw theSymbol of the systemas administrator
- Enter the following command line and press Enter.
netsh winsock reset
- Repeat step two with the following commands, pressing Enter after each command line.
netsh int ip reset
You can pingGoogleto confirm if the error is fixed.
6. Check if your wireless adapter is disabled
- Press Windows Key + X and selectDevice administratorfrom the list of options.
- Locate your wireless adapter and double click on it to open its properties.
- Go to theDrivertab and look for the Enable button. If you don't see theEnablebutton, it means your device is enabled and working.
7. Delete your antivirus software
Antivirus software is essential for your online security. Unfortunately, some antivirus programs can interfere with your wireless connection and cause a wireless adapter problem or access point error.
To fix this problem, you need to temporarily disable or remove all third-party antivirus tools from your PC. Users reported that McAfee is causing this problem.
If that was the cause, we strongly recommend that you switch to a different antivirus. Windows Defender is a good tool, but additional software is recommended.
You can find many good antivirus compatible with Windows 10, but also the best antivirus for Windows 11 that will keep you protected without causing problems in other applications.
Dedicated antivirus software has large and continuously updated threat databases that ensure real-time protection against all kinds of incoming attackers.
8. Change the name and password of your Wi-Fi connection
According to users, you can fix this problem simply by changing your wireless network name and password.
This is a fairly simple procedure. However, it will vary from device to device, but you should have easy instructions in your specific router's user manuals.
- Fix: WiFi adapter not working on Windows 10 and Windows 11
- Wi-Fi not working on laptop but working on phone [Solved]
9. Reboot your router
This error can be caused by an incorrect router configuration. According to users, you can fix this problem by rebooting your router.
To do that, simply press the reset button on your router, or open the router's settings and select the reset option.
Before you reset your router, you may want to save and export your settings so you don't have to manually enter them.
For more information on resetting your router or exporting your router settings, please refer to your router's manual.
10. Check for Windows updates
- open yoursettingsapplication
- Click onwindows updateat the bottom of the left panel.
- Click on theSearch for updatesbutton.
- If there are updates, download and install them.
Microsoft partners with many hardware manufacturers. So there's a legitimate chance you're getting your wireless adapter update via Windows Update.
So, plug in that LAN cable and check for updates. In case there is a new update for your router, the system will install it automatically
This is by far not the only problem in Windows 10 and 11 when it comes to internet connectivity. You may have come across similar ones, and we have solutions for some of them, including:
- Problems with the Microsoft Wireless Display Adapter in Windows 10
- Netgear wireless adapter problems
- Wireless display adapter connection issues after Windows 10 v1709 update
- Wireless display installation failed in Windows 11
- Wi-Fi range issues (caused by wireless adapter) in Windows 10
If you've read this far, we think your wireless adapter or access point issue has been resolved.
Please note that we have written any of these solutions in a particular order and hope that you will apply the solutions that seem most relevant to the situation.
Let us know in the comments section which one worked for you. We will be happy to recommend them in the first place.
How do I fix my wireless adapter or access point on my computer? ›
Select the network adapter, press and hold (or right-click), then select Update driver > Search automatically for updated driver software, and then follow the instructions. After installing the updated driver, select Start > Power > Restart if you're asked to restart, and see if that fixes the connection issue.How to fix problem with wireless adapter or access point Windows 11? ›
Reset Wi-Fi network adapter to fix problems on Windows 11
Click on Network & internet. Click the Advanced network settings tab on the right side. Under the “More settings” section, click the Network Reset tab at the bottom of the page. Click the Reset now button to fix the Wi-Fi problems on Windows 11.
Every laptop comes with a built-in wireless adapter through which you can connect to Wi-Fi networks. For desktop users, they have to purchase a wireless adapter separately in most cases to get wireless connection. The access point is responsible for connecting a router via a LAN cable and transmitting Wi-Fi signal.How do I fix problem with wireless adapter or access point on HP? ›
- In Windows, search for and open Device Manager.
- In the list of devices, select Mice and other pointing devices.
- Right-click the wireless adapter, select Update driver, and then follow the instructions to install the updated driver.
- Restart the computer to complete installation of the updates.
Step 1: Disconnect power (the power jack for external power or the Ethernet cable for in-line power) from the access point. Step 2: Press and hold the MODE button while you reconnect power to the access point.How do I reset my wireless card in Windows 11? ›
Press Win + I to open the Settings screen and go to Network & internet > Advanced network settings. Click Network reset. Click Reset now and then Yes. Then restart the computer for the network settings to take effect.Why is my access point not working? ›
Press Windows Key + X and select Device Manager from the list of options. Locate your wireless adapter and double-click it to open its properties. Go to the Driver tab and look for the Enable button. If you don't see the Enable button, it means that your device is enabled and working.How do I know if my access point is working? ›
A web-based test such as Ookla's Speedtest.net is a good option. You'll also want to run local speed tests to verify the performance of the wireless network. Consider using a tool like Nuts About Nets' NetStress or TotuSoft's LAN Speed Test to evaluate the Wi-Fi performance.What are the three main parts of a wireless access point? ›
An access point is a piece of networking hardware that connects wireless-enabled devices to a network, serving as a transmitter and receiver of radio signals. Access point hardware is made up of a CPU, radio transceivers, antennas and software. These components together form a wireless local-area network (WLAN).How do I reset AP instantly? ›
- Turn off the Instant AP.
- Press and hold the reset knob using a small and narrow object such as a paperclip.
- Turn on the Instant AP without releasing the reset knob. The power LED. ...
- Release the reset knob. The Instant AP reboots with the factory default settings.
How do I reset my AP device? ›
Reset on physical device
UniFi APs have a physical reset button, usually located next to the ethernet port. Once the button is located, hold it down for 10 seconds, until the LED lights flash. Once done, the AP will reboot and then go back to factory default settings.
This page outlines how to reset the APN settings, which essentially forces the device to re-read the information from the mobile network and your SIM card. Resetting the APN settings won't affect any other settings on your phone or tablet; and will resolve most common Mobile Data connectivity issues.How do I manually connect to a wireless network in Windows 11? ›
- Select the Network, Sound, or Battery icons ( ) on the far right side of the taskbar to open quick settings. ...
- On the Wi-Fi quick setting, select Manage Wi-Fi connections .
- Choose the Wi-Fi network you want, then select Connect.
- Type the network password, and then select Next.
- Right click the Windows logo in the lower left corner.
- Choose Device Manager.
- Double click Network Adapters and then right click on the network adapter to reinstall. The exact name will vary from computer to computer.
- Choose Uninstall. ...
- Click OK.
- Restart the computer.
- Click Start > Control Panel > System and Security > Device Manager.
- Click the Plus Sign (+) next to Network Adapters.
- Right-click the wireless adapters and, if disabled, click Enable.
Press and hold or continuously press F2 during startup to enter the BIOS Setup Utility screen. To disable Bluetooth or Wi-Fi, select Bluetooth Enable or WLAN Enable, press Enter, and select Disable from the displayed dialog box. Press Enter to confirm your selection, and press F10 to save the settings and exit.How do I open Device Manager? ›
In the search box on the taskbar, type Device Manager, thenselect from the menu.What happens if I reset my access point? ›
Any settings on the access point will be erased and the access point's IP address will become “192.168. 1.245” and the password will be “admin” after resetting.How do I check my wireless access point? ›
Use the automatic device detection of a Windows-based computer.
- Launch File Explorer (or Windows Explorer).
- Select Network from the Navigation pane.
- Right-click the access point device icon and select Properties. The access point IP address displays.
- Firewalls. ...
- Intrusion Detection. ...
- Content Filtering. ...
- Authentication. ...
- Data Encryption.
What are the main functions of a wireless access point? ›
Wireless access points are used to provide wireless connectivity to devices. They work by broadcasting a signal that devices can connect to. This allows devices to connect to the internet or other network without the need for cables. Wireless access points can be used in homes, businesses, and public areas.What is the main function of access point? ›
An access point is a device that creates a wireless local area network, or WLAN, usually in an office or large building. An access point connects to a wired router, switch, or hub via an Ethernet cable, and projects a WiFi signal to a designated area.How do I reset the wireless adapter on my desktop? ›
- From the Start Menu, navigate to Settings.
- Click Network & Internet.
- You should be in the status tab by default. ...
- Click Reset now.
- Click Yes to confirm and restart your computer.
- Your computer will now restart and your network adapters and configuration will be reset.
Just head to Start > Settings > Network & Internet > Status > Change your network settings > Network troubleshooter. Just let the troubleshooter run and then check if your adapter is back to normal. On Windows 11, open the Start Menu and search for “Find and Fix Network Problems” to run a similar troubleshooting app.How to reset network adapter using command prompt? ›
- Type ipconfig /release and press Enter.
- Type ipconfig /flushdns and press Enter.
- Type ipconfig /renew and press Enter. (This will stall for a moment.)
- Type netsh int ip reset and press Enter. (Don't restart yet.)
- Type netsh winsock reset and press Enter.